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Perguntas Frequentes sobre

PUBLICAÇÃO DE LIVROS

  • How does content creation and social media posting work?
    The material posted on your social networks will be in accordance with the analyzes carried out and can be texts, arts ( images), videos or posting on your Blog (articles on your website) and videos, depending on the strategies created and the social networks you chose to be managed by our team .
  • How to start services?
    First, a free basic diagnosis is carried out to understand your real needs and check whether we can meet your expectations during the initial contract. You can request a free diagnosis via WhatsApp. Then, when signing the contract, we start the deep diagnosis to identify your target audience, main competitors , challenges and market opportunities. After that, our team prepares the strategies for your approval. Upon approval, we move on to the content and post creation stage. You can choose whether or not to follow each completed step, depending on your time availability.
  • How does the management of paid ads work?
    You can choose whether or not to invest in paid media on social networks. It should be noted that social networks prioritize companies that invest in ads, making organic results increasingly difficult. The investment amount is determined by the client, it can be, for example: R$ 20 per week or R$ 1,000 per day. Our team is always following the clients' investments, as there are cases where, for example, more results are achieved with less money. That's why we give suggestions, but it's up to you to decide how much to invest.
  • What is the minimum term for the social media management contract?
    We understand that most clients will prefer to hire us for an indefinite period, or longer periods such as 5 or 10 years . However, to facilitate the start of the business, we carry out 6-month contracts. We offer discounts for contracts over 1 year.
  • Will I need to write texts, send images or post something?
    Not necessarily. We will make all the texts and all the arts for publication. However, the customer can choose to send images. You can also make your posts and lives, with or without our support, if you wish. But none of these services are mandatory, we will do everything for you. Only in paid promotions, which in some cases, we will need product photos. We also request samples in cases of contract with production of long videos.
  • Can I buy more than one plan?
    Yes! You can buy as many plans as you need. As the cost is very low, many agencies and professionals buy plans to resell. We make this possible by offering a special discount for contracts with more than 10 plans and we guarantee customer loyalty for you, indefinitely. As long as you charge the list price. Companies also buy different packages of plans for the same social network, causing the posts to be made, for example, every one hour during day and night.
  • How does capturing and serving customers on social media work?
    There are several ways to capture customers on social networks, examples: WhatsApp ads, messages, through videos , directing to forms or website, anyway. It all depends on the client's objective. Depending on the contracted package, our remote advisors, trained in effective service and sales, will talk to customers who clicked on the ad, understand their needs and forward them to you, your team, or even make the sales, if you prefer.
  • If I don't like a post, can I request a change?
    Yes! You can follow all the steps and request that only posts be made with your approval, for example. We will accommodate all changes, just ask us.
  • Can I insert an image, video or GIF to an FAQ?
    Yes. To add media, follow these steps: Enter the application settings Click Manage FAQ Create or select the question you'd like to add media to When editing your reply, click on the video, image, or GIF icon Add media from your collection and save.
  • How do I add a new FAQ?
    To add a new FAQ, follow these steps: Click the Manage FAQs button. In your site's dashboard, click Add New and choose the Question and Answer option. Each new question and answer must be assigned to a category. Save and publish. You can always edit your FAQs, reorder them and select other categories.
  • How do I edit or remove the "FAQ" heading?
    You can edit the title in the application settings. If you don't want to display the title, simply disable it under Info to show.
  • What is an FAQ section?
    A FAQ section can be used to quickly answer common questions about your business, such as "Where do you ship?", "What are your opening hours?" or "How can I schedule a service?". FAQs are a great way to help people navigate your site and can even boost your SEO.
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